Answer with your standards
Give callers a professional greeting and the service information they need, even when your team is busy.
ALWAYS-ON AI RECEPTIONIST
Never miss a call. Never miss a lead.
My Business answers professionally, understands what clients need, and gets every enquiry onto the right path—booked, routed, or ready for your follow-up.
Professional call handlingStructured call detailsOne shared CRM path
Example call flowProduct preview
Example enquiry
Kitchen renovation enquiry
Live call summarySample record
Caller wants a quote visit. Captured address, preferred timing, scope, and budget notes.
Transcript savedLead record created
Next step
QUOTE APPOINTMENT
Thursday · 2:30 PM
Booking path ready
Ready to notify your team
The details your team needs are sent with a clear action to take.
One system, from hello to follow-up
A consistent path for every opportunity.
Set the rules once. My Business turns a missed call into a usable lead, a booked time, or a clear message your team can act on.
Understand the opportunity
Capture the caller’s request, contact details, and the questions your team needs answered before the next step.
Move work forward
Book an approved appointment, take a structured message, or route a priority call according to your rules.
Keep the record complete
Send the transcript, call details, booking outcome, and lead record to the CRM for a clear follow-up path.
Built for service-led businesses
The front desk your clients experience.
A phone call is often the first moment a prospect decides whether to trust your business. Give every caller a professional, deliberate next step.
Start designing your flowCalls with context—not just a voicemail.
Capture a transcript and the details behind the request, then give your team a complete record instead of a vague callback task.
Call transcript
“We are looking to schedule a site visit. The project is for our kitchen, and mornings work best for us.”
Request and availability captured
Book work with the right guardrails.
Define appointment types, availability, and qualification questions so bookings arrive with the right information and the right expectations.
Calendar-ready next steps
Phone and website leads, one operating record.
Route rough-estimate and website enquiries into the same CRM workflow as calls, so no one has to piece together the story later.
Calls + website → CRM
Clarity before setup
Questions worth asking.
Build the call-handling system that fits the way your business actually works.
Every call deserves a next step
Create the front desk your business can rely on.
Turn missed calls and website estimates into clear, organised work for your team—without asking clients to chase you down.